Support
We are a small team and a real person reads every message.
The fastest way to reach us is email. Tell us what is going on and we will help.
Email support@lytt.me
We aim to reply within two business days. Safety reports come first, and we act on those within 24 hours.
What we can help with
- Your account: signing in, changing your details, or anything that is not working.
- Membership and billing: questions about your monthly events, Lytt Plus, or a charge. See membership.
- A plan: where to meet, who is coming, or a change to a plan you said yes to.
- Reporting someone: you can report or block a member in the app, or email us. See safety.
- Deleting your account: you can do this in the app, or follow the steps at delete your account.
In the app
You can also reach help from inside Lytt: tap your avatar, then Account, then Help. To report or block a member, press and hold any message in a group chat, or open a member's card and choose "Report or block".
If someone is in immediate danger
This page is for help with Lytt. It is not a substitute for emergency services. If you or someone else is in immediate danger, contact your local police or emergency number (911 in Canada and the United States) first.
Who runs Lytt
Lytt is operated by LYTT, a registered Sole Proprietorship in Ontario, Canada (BIN: 1001449484). For legal detail, see our Terms of Use and Privacy Policy.